DUNLOP INSURANCE LIMITED
Your Financial Safety Net
Who We Are
Unparalleled Insurance Services
Who We Are
At DUNLOP INSURANCE we are committed to excellence.
For over 30 years Gary Dunlop and the team have been working hard to ensure clients receive the best possible insurance services in Taranaki. Gary offers expert advice on all areas of insurance as well as investments and KiwiSaver.
In 2019 Anna Dunlop-Paaka joined the team and set about expanding the range of insurance solutions available. While able to help with any area of insurance, Anna specialises in personal risk insurances including Life, Trauma and Income Protection.
We are excited to announce that Claire Dawson has recently become an Adviser as well. Along with Claire’s superior skill in managing your claim for you, Claire can now also advise you on your General Insurance needs, including businesses and farms.
Our advisers are engaged directly by Wealthpoint Limited which holds a transitional financial advice provider licence. For more information visit here https://wealthpoint.co.nz/
Our team offer unparalleled customer support and expert advice. Our office in Hawera is open weekdays from 9am to 4pm and is staffed by Claire Dawson, Lynley Towers and Melissa Wisnewski. Gary Dunlop and Anna Dunlop-Paaka are available to come to you at work or at home. We’re all here to help.
We offer insurance for farm, home, contents, vehicles, business, construction, forestry, life, health, trauma, income protection, travel and KiwiSaver. We can access insurance from AMP General, Vero, Ando, NZI, Star, Delta, Vero Liability, AIG, AIA, Resolution Life (formerly AMP Life), Asteron, Fidelity, Partners Life, Southern Cross, nib, Accuro and more.
If you need any kind of insurance or simply want to learn more about how Dunlop Insurance can help you insure your most valuable assets, contact the team for a free, no-obligation consultation. Using Dunlop Insurance as your broker doesn’t cost you. Our income comes from commission paid by the insurance companies we place business with.
We look forward to insuring your future.
Get In Touch
48 Victoria Street, Hawera, South Taranaki 4610
PO Box 295, Hawera 4640
027 555 2080 Anna Dunlop-Paaka
027 451 7404 Gary Dunlop
06 278 6856 Claire Dawson
Meet Our Team
Anna Dunlop-Paaka
Financial Adviser
Gary Dunlop
Financial Adviser
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Claire Dawson
Financial Adviser
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Lynley Towers
Office Support Assistant
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Melissa Wisnewski
Life, Health & Income Assistant
Piper Jones
Administration Assistant
Commissions, Fees & Conflicts
Product providers may pay a commission for any business that is written. This commission is based on a percentage of the annual premium.
This commission is paid to Wealthpoint Limited who has an agreement with the product provider to distribute their financial products.
Wealthpoint Limited on-pays the commission received to Dunlop Insurance whilst retaining a portion of the commission. Wealthpoint may also pay Dunlop Insurance rebates on a periodic basis.
The amount of commission paid and whether there are ongoing commission payments will depend on the specific financial provider and type of financial product.
Dunlop Insurance advisers are paid by Dunlop Insurance and may receive bonuses depending on the amount and value of financial products I distribute.
Wealthpoint advisers may receive subsidised professional development training from financial providers.
Wealthpoint Limited and Dunlop Insurance may receive payments from product suppliers and financial platform providers for the amount of business placed with them.
Wealthpoint may receive funding from suppliers to market and contribute at periodic conferences.
To ensure Wealthpoint advisers prioritise the client's interests above their own, our advisers follow an advice process that ensures our recommendations are made on the basis of the client's goals and circumstances. All our advisers are regulated by the FMA and are subject to a Wealthpoint quality assurance process for compliance purposes.
Complaints
If you are not satisfied with the financial advice service received by Dunlop Insurance, you can make a complaint by sending an email to office@dunlopinsurance.co.nz
If we receive a complaint, we are obliged to consider it following the Wealthpoint complaints process; this includes:
Letting you know how we intend to resolve the complaint. We may contact you to obtain further information about your complaint.
Aiming to resolve complaints within 10 working days of receiving them. If that is not possible, we will contact you within that time to let you know they need more time to consider your complaint.
Contacting you by phone or email to let you know whether we can resolve your complaint and how they propose to do so.
If your complaint cannot be resolved, or you aren't satisfied with the way proposed to do so, you can contact IFSO.
IFSO provides a free, independent dispute resolution service that may help investigate or resolve your complaint, if your complaint has not been resolved to your satisfaction. You can contact IFSO by emailing info@ifso.nz or by calling 0800 888 202 you can also write to them at:
Insurance & Financial Services, Ombudsman Scheme, PO Box 10-845, Wellington 6143, NEW ZEALAND
Our Duties
On providing financial advice to you on Wealthpoint Limited's behalf as the holder of a transitional Financial Advice Provider Licence, we are bound to:
Give priority to the client's interests.
Exercise care, diligence, and skill.
Meet standards of competence, knowledge and skill set by the Code of Professional Conduct.
Meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct.